Staff Support

Visit our BB Ultra support website for Blackboard Learn Ultra information and support 

Blackboard Learn staff support

• Essentials
  • Start of Term Staff Checklist
  • Migrating your staff account
  • Module Manager
  • Requesting VLE Access for External Examiners
  • Staff Active Directory password changer
  • Blackboard Learn User Roles Explained
  • CRN Numbers explained
  • Add Test Student course tool
  • Using Student Preview Mode
  • Blackboard Collaborate Classic
• Blackboard Communication tools
  • Email and Messages Tools Explained
  • Deleting old discussions
  • Understanding Blogs, Journals, Wikis and Discussion Boards
  • Discussion Board - Features
• Creating and Organising Blackboard Content
  • Create Course Links
  • Select a Course Entry Point
  • Content changes not appearing
  • Using WebDAV to upload content
  • Managing the Release of Content
    • Creating Blackboard Groups
    • Enhanced Group Management Tool
    • Adaptive Release (Basic and Advanced)
    • Release content using Mark Reviewed
  • Manage the Content Collection
    • The Content Collection
    • Item and Folder Permissions
• Assessment and Feedback
  • Reset a test attempt
  • Blackboard Learn Rubrics
  • Creating Grade Schemas
  • Delegated Grading
  • Managing grade visibility
  • Tips for releasing student grades and feedback in Blackboard Learn
  • Printing Rubrics in Internet Explorer
  • Quiz migration between Blackboard modules using Respondus
  • Turnitin Assignment Tool
    • Turnitin Update 2022
    • How to Create a TurnItIn Assignment Dropbox
    • Feedback using Turnitin Feedback Studio
    • Using Turnitin QuickMarks
    • Ulster University Turnitin QuickMark Set
    • TurnItIn's Rubric Feature
    • Checking that students have viewed their feedback
    • Turnitin How To Videos
    • TurnItIn FAQS for Staff
    • Important Update - Turnitin Building Block disabled Monday 3rd July 2023
    • Turnitin AI Detection
    • Turnitin - Invalid or Missing State
  • Blackboard Assignment Tool
    • Creating and Grading a Blackboard Assignment
  • Monitor student progress
    • The Retention Centre
    • Performance Dashboard
    • Guide to using the Blackboard Grade Centre
    • Tracking user review of content items
• Qwickly
  • Qwickly Attendance Monitoring
  • Qwickly Overview Video
  • Qwickly Attendance - Check-In Box Missing/Not Visible
  • Qwickly App
  • Manually adding attendance data
• Student Engagement
  • Using Twitter for Student Engagement
• Blackboard Collaborate Ultra - Instructor Guide
  • Quick Start Guide
  • Browser requirements
  • Browser extensions causing audio/video and other issues
  • Accessible Keyboard Shortcuts
  • System Requirements
  • Internet Requirements
  • Maximum Participants
  • Session Roles
  • Getting Started
    • Add the Blackboard Collaborate Ultra tool to the module menu
    • The Collaborate Scheduler
  • Blackboard Collaborate Ultra Error Codes
  • Best Practices for Conducting Sessions
  • Host a session as a Moderator
  • The User Interface (Moderator)
    • The Media Space
    • The Session Menu
    • The Interaction Bar - My Status, Share Audio, Video and Raise Hand
    • The Collaborate Panel
  • Useful Links/Quick Student Guide
  • Sharing Application/Screen - Important Information for macOS Catalina Users
  • Unable to access Collaborate Ultra session (Spinning Purple Circle) - Google Chrome
• AI in teaching, learning and assessment
  • Introduction to Generative Artificial Intelligence (AI) tools in education
  • Student Guide for the use of Generative Artificial Intelligence
  • Draft Staff Guide to the use of Generative Artificial Intelligence
• Vevox
  • Getting started with Vevox - sessions
  • Creating Live Wordcloud Polls with Vevox
  • Creating a live multiple-choice quiz with Vevox
  • Creating a self-paced student feedback survey from Vevox sample
  • Adding a Q & A Board in Vevox
  • Creating graded self-paced quizzes
• Global Advisor Access
• Instructor Access to Predict