This page contains Blackboard Original support material
Visit Blackboard Ultra Staff support for information and guides for teaching with Blackboard Ultra
Visit Student Blackboard Ultra support for information and guides for digital learning with Blackboard Ultra
Blackboard Learn Support
Blackboard Learn Support Content
Visit our Blackboard Ultra Staff support website for guidance on using Blackboard Ultra for teaching at Ulster University.
Visit our Student Blackboard support for guidance on using Blackboard Ultra for digital learning at Ulster University.
Blackboard Ultra preview information
Blackboard Refresh August 2022 - Ultra Base Navigation
Blackboard Ally
Blackboard Single Sign On
- Blackboard Single Sign On - common issues
- Blackboard Local Login
- How to login to the Blackboard and Blackboard Instructor App
MMI Support
Student Support
- Start of term tips
- How to Complete Online Enrolment
- Finding your Blackboard password
- Check your Registration Status
- How do I change my modules
- Tips for taking Tests
- Accessing your exam marks
- Blackboard Learn Mobile Applications
- Using the Portfolio tool
- Using the Blackboard Learn Calendar tool
- Blackboard Learn Student Induction Materials
- Hide and Unhide module menu
- CPPD application process
- 404 error when attempting to open Microsoft Office documents (Chromium Edge)
- Help with Turnitin
- Useful Contacts
- Information for QAHE Students
Panopto Video Tools
- Using Panopto with Ulster University Blackboard
- Advice on copying Panopto videos between modules
- How to setup a Panopto Student Video Assignment
- Submitting to a Panopto Student Video Assignment
- Submitting to a Panopto Student Video Assignment using the Panopto Application
- Using the Panopto assignment folder
- Tips for recording videos
- How to record video on your mobile device
- Adding Captions to Panopto Videos
- 'Creator rights required' error message
- Download a Panopto video as a MP4
- Using Panopto Capture
- Advice for uploading recordings on slow internet connections
- Safari and Panopto Video Issues
- Firefox and Panopto Video Issues
Staff Support
- Essentials
- Blackboard Communication tools
- Creating and Organising Blackboard Content
- Assessment and Feedback
- Reset a test attempt
- Blackboard Learn Rubrics
- Creating Grade Schemas
- Delegated Grading
- Managing grade visibility
- Tips for releasing student grades and feedback in Blackboard Learn
- Printing Rubrics in Internet Explorer
- Quiz migration between Blackboard modules using Respondus
- Turnitin Assignment Tool
- Turnitin Update 2022
- How to Create a TurnItIn Assignment Dropbox
- Feedback using Turnitin Feedback Studio
- Using Turnitin QuickMarks
- Ulster University Turnitin QuickMark Set
- TurnItIn's Rubric Feature
- Checking that students have viewed their feedback
- Turnitin How To Videos
- TurnItIn FAQS for Staff
- Important Update - Turnitin Building Block disabled Monday 3rd July 2023
- Turnitin AI Detection
- Turnitin - Invalid or Missing State
- Blackboard Assignment Tool
- Monitor student progress
- Student Engagement
- Blackboard Collaborate Ultra - Instructor Guide
- Quick Start Guide
- Browser requirements
- Browser extensions causing audio/video and other issues
- Accessible Keyboard Shortcuts
- System Requirements
- Internet Requirements
- Maximum Participants
- Session Roles
- Getting Started
- Blackboard Collaborate Ultra Error Codes
- Best Practices for Conducting Sessions
- Host a session as a Moderator
- The User Interface (Moderator)
- Useful Links/Quick Student Guide
- Sharing Application/Screen - Important Information for macOS Catalina Users
- Unable to access Collaborate Ultra session (Spinning Purple Circle) - Google Chrome
- AI in teaching, learning and assessment
- Global Advisor Access
- Instructor Access to Predict