New UU student support

Advice on using Blackboard for the first time.

• Getting started with online learning

• Logging in to Blackboard for the first time

• Student Orientation course

• Blackboard Ultra learning environment

• Your Blackboard module

Help with your online learning

Help with common learning tasks:

• Where’s my lecture notes?

• Where’s the info about my module?

• Contacting your course lecturers

• Making Blackboard accessible

• Using AI for coursework

• Help! I can't login to Blackboard

• I can't see my modules in Blackboard

• How do I upload my assignments

• Why can’t I upload my video assignment

• Troubleshooting your online learning

• Contact Digital Services for issues with UU email, passwords, student portal, Eduroam wifi, hardware, software, printing

• Contact the Blackboard Helpdesk for issues with lecture materials or assignments in Blackboard