Making learning content accessible with Ally

According to the Digital Experience Insights Survey 2023, 18% of Ulster University students declared an impairment, health condition or learning difference. Ally is a tool integrated with Blackboard Ultra, that can generate accessible versions of your learning and teaching materials to suit diverse learning needs.

The Ally button highlighted in Course content view

Introduction

Ally is a tool integrated with Blackboard Ultra, that can provide alternative and accessible versions of your original content items. Alternative formats provide greater opportunity for everyone to access the information they need, in the way they need it. In many cases, accessible course content benefits all students, including those without a disability. Accessibility is often closely connected to the quality and usability of the course materials.

For example, Ally can provide your content items as HTML for improved reading on mobile devices, Electronic Braille files for use with braille displays for the visually impaired, and as MP3 audio files for learning on the go.

In order for Ally to work effectively, it is important that the files uploaded originally are designed and produced with some basic accessibility principles in mind. For example, if you upload a Word document with some images in, but the images have no ‘alt’ descriptions, then Ally will not be able to produce an audio version of that document that can provide a spoken description of that image at the point that the image appears.

Ally will automatically scan your original content items, generate alternative formats of them and make them available for download by you and your students. The scan process does not require any interaction on the Instructor's behalf.

Note: Your original file will not be affected by the alternative formats. Ally does not store a copy of the original content item, move the original, or delete it. In addition, Ally does not scan or provide alternative formats for any student-generated content or files.

 

Available Alternative Formats

For the following original content file types:

  • PDFs

  • Microsoft Word documents

  • Microsoft PowerPoint presentations

  • OpenOffice/LibreOffice files

  • Uploaded HTML files

Ally can generate these alternative formats:

  • OCR’ed (Optical Character Recognition) version – automatically extracted text from scanned documents for improving reading and searching.

  • Tagged PDF (currently for Word, PowerPoint and OpenOffice/LibreOffice files) – structured PDFs for improved use with assistive technology.

  • Mobile-friendly HTML.

  • ePub – for reading as an e-book on an mobile device or other e-book reader.

  • Electronic Braille – BRF version for electronic braille displays.

  • MP3 Audio version for listening.

  • BeeLine Reader – enhanced version that uses an ‘eye-guiding colour gradient’ for easier and faster on-screen reading.

  • A Translated Version file format that uses machine-translation to convert the original content item into a total of 50 different languages, will be coming soon.

Note: Copyright protected, or password protected documents cannot be converted to alternative formats.

 

Downloading Alternative Formats

Alternative formats can be downloaded anywhere you see Ally's alternative formats download icon:

Just look for the Ally Alternative format within content items:

Screenshot 2024-07-23 at 10.37.16.png

 

To download the Ally Alternative format version of your content:

  1. Roll your mouse pointer over the content item and select the Ally alternative formats download icon: 

     

  2. The Download alternative Formats pop-up window will open:



  3. Choose the alternative format you wish to download by selecting the radio button next to it. In the example below, the Audio (MP3) format has been selected:



  4. Then select the Download button:



  5. If this is the first time that alternative format has been requested, Ally will need to prepare the file for download:

 

For large, or complex files, the file preparation process can take several minutes to complete. You can continue to use Blackboard Learn by closing the Download alternative Formats window. You can then return to the alternative formats when the file preparation is complete.

 

Disable alternative formats (for individual files)

As an instructor, you may prefer to turn off alternative formats for individual content items. To do this:

 

  1. Roll your mouse pointer over the content item and select the Ally alternative formats download icon

    Ally button beside file

     

  2. The Download alternative Formats pop-up window will appear:



  3. Select the arrow to the right of Download alternative formats and choose Disable alternative formats for this file from the drop-down menu that appears:



  4. The pop-up window will change to indicate that Ally has disabled alternative formats for this file:



  5. Select the Close button to save the changes, or select Enable for this file to re-enable alternative format versions of the file.

 

Accessibility Feedback

In addition to providing alternative content formats, Ally also scans your course content and provides you with accessibility feedback.

Ally Indicators

Accessibly feedback is displayed as an Ally Indicator next to a file or content item. Ally’s accessibility checklist is based on WCAG 2.1 AA (Web Content Accessibility Guidelines), with Ally performing additional accessibility checks.

The Ally indicators look like this:


Perfect (Dark Green, 100%): File is accessible. Ally didn’t identify any accessibility issues.


High (Light Green, 67-99%): File is accessible but could be improved.


Medium (Amber, 34-66%): File is somewhat accessible and could use improvement.


Low (Red, 0-33%): File has severe accessibility issues and needs attention.

 

The Ally indicators appear next to the content items like this:

For content with Low to High scores, Ally displays the accessibility issues and provides step-by-step guidance on how to improve them (see the notes on the instructor feedback panel below for more information).

Instructor Feedback Panel

For content that has been identified as having accessibility issues, Ally will explain the issue(s) and give advice on how to fix them. To do this:

 

  1. Select the Ally indicator next to the content item e.g. image-20240723-121012.png. This will open the Instructor Feedback Panel.

  2. The Instructor Feedback Panel's will contain an Accessibility Report for the document (see example below):



  3. The right-hand panel of the Accessibility Report display’s the documents accessibility score:

and a description of the document’s main accessibility issue (in the example below, the issue has been identified as the images in the document do not having descriptions):


4. Select the All Issues button to see a list of all the document issues


5. For an explanation of the accessibility issue, select the What this means button:


The explanation will look something like this:

 

  1. For instructions on how to fix the issue, select the How to… button:

You will then be shown step-by-step instruction for fixing the issue. For example:



  1. To make the necessary changes to the document, download the original file using the Download button (highlighted in red in the image below) then edit it (using the instructions from Ally as a guide to fixing the issue):





  1. When you have completed the edits, save the file and either drag and drop it onto the Upload area (drag and drop is not supported in all browsers), or select the Browse button to locate the file and upload it:

Module Level Accessibility Report

Ally also provides a module level Accessibility Report which aggregates accessibility reports from specific documents in the module area, into one general report. 

To find the module level Accessibility Report:

  1. In the module's Details & Actions menu, select the Books & Tools link.

  1. The menu will expand to show a list of available course tools. Select the Accessibility Report link:



  2. Selecting the link will open the Accessibility Report. The report shows an overall Accessibility Score (the default view is the Overview tab - highlighted in red below).



  3. Selecting the Content tab (highlighted in red in the image below) will show a content file list, with an associated accessibility score for each file:



  4. Selecting an individual file title (in the Content list) will open the accessibility report for that specific document.

Useful Links

https://www.ulster.ac.uk/accessibility-standards/what

https://www.ulster.ac.uk/accessibility-standards

https://www.ulster.ac.uk/wellbeing/disability/accessability/what-is-assistive-technology

https://help.blackboard.com/Learn/Student/Ultra/Accessibility

https://disabledstudents.co.uk/

 

Centre for Digital Learning Enhancement
ulster.ac.uk/learningengancement/cdle