There may be situations in which you need to reset a student’s test attempt. If necessary, you can delete or exclude a student's test attempt. If you delete the submission, it will be cleared from the Gradebook and the student can retake the test and be awarded a new grade.
If you exclude the submission, the grade will not count but you will need to add a further exemption for your student to be able to retake the test.
In the Gradebook, select the Students tab.
Click the title of the test and the individual student attempt that you wish to reset.
The attempt will open for you to view.
It is critical to check the student’s attempt before resetting as they may have answered all questions before encountering problems.
You can now choose either Exclude Attempt or Delete attempt from the dropdown menu under the test submission.
It is recommended that you select Exclude Attempt if you wish to allow the student another attempt at taking the Test. You will usually need to add an accommodation to allow another attempt for your student to retake the test.
In Student view in the Gradebook, click the student’s name to display their marks.
In the Test item, click the ellipses (3 dots) to open the dropdown menu.
Select Add or edit exemptions. This will open the test settings for this student.
Amend the Attempts to allow an additional attempt for this student and click Save.
To permanently remove the student attempt, select Delete Attempt from the dropdown menu.
Deleting a student attempt is final, and cannot be undone.
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