How to logon to Blackboard Learn


As it is a new system, you may have no previous experience of the Blackboard Learn eLearning environment, or indeed any Virtual Learning Environment (VLE). The following is a quick start guide to Blackboard Learn.

What is Blackboard Learn?

Blackboard Learn version 9.1 (also known as BB Learn) is a virtual learning environment that gives registered students online access to course materials and exercises.

Logon problems

Access to Blackboard Learn comes via a feed from the main Registry system. This feed runs once per day. If you have just completed registration, you will have instant access to Portal services and University e-mail, however, access to Blackboard Learn typically takes 24 hours.

If you attempt to logon to Blackboard Learn in the period before access has been granted you will see the message displayed in the image below. It will say, “Could not log in. Valid authentication credentials were not provided.”

If you have previously been able to access Blackboard Learn and see the message, “Could not log in. Valid authentication credentials were not provided.” Check that the login details you are using are correct. If you are unsure contact Blackboard Helpdesk (Details at the bottom of this page).

Your logon details

Your logon for Blackboard Learn consists of your student B number e.g. B00123456 and your assigned network password.

Finding your network password

You can find your assigned network password by logging into the portal at and selecting the Banner Student tile (highlighted in red below). This will take you to the Self Service Banner system.

(Alternatively, you can follow this direct web address to Self Service Banner:

  • Log in to Self Service Banner using your student number B number and Banner PIN number
  • Select the Personal Information tab
  • Then select the View Student ID, Password and Email Address link to see your assigned network password

Logging into Blackboard Learn

There are several ways to access and logon to Blackboard Learn:

Blackboard Learn home page access

  1. Go to and logon.
  2. Alternatively, go to the Ulster University home page at: and select the A-Z Index link. Blackboard Learn is listed as Blackboard Learn (VLE). You will be directed to the Blackboard Learn logon page.

Portal access to Blackboard

Blackboard Learn can also be accessed via the Portal at To log in to the Portal use your student e-mail address and assigned network password.  Select the Blackboard tile at the top of the page (shown highlighted in red below).

Useful information

  • It is important that you are enrolled on the correct modules. The wiki page, 'Are you a registered student?' will advise you on checking your registration.
  • You can also add or delete modules by processing a Module Amendment form - see the wiki page, 'How do I change my modules?' for more information.