There may be situations in which you need to reset a student’s test attempt. If necessary, you can delete or exclude a student's test attempt. If you delete the submission, it will be cleared from the Gradebook and the student can retake the test and be awarded a new grade.
If you exclude the submission, the grade will not count but you will need to add a further exemption for your student to be able to retake the test.
In the Gradebook, select the Students tab.
Click the title of the test and the individual student attempt that you wish to reset.
The attempt will open for you to view.
It is critical to check the student’s attempt before resetting as they may have answered all questions before encountering problems.
You can now choose either Exclude Attempt or Delete attempt from the dropdown menu under the test submission.
It is recommended that you select Exclude Attempt if you wish to allow the student another attempt at taking the Test. You will usually need to add an accommodation to allow another attempt for your student to retake the test.
Click
To permanently remove the student attempt, select Delete Attempt from the dropdown menu.
Deleting a student attempt is final, and cannot be undone.
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