Introduction

A small number of academic and academic-related staff have reported that they are unable to log in to the Panopto application when recording. They may also see a pop-up message saying, ‘Creator rights required’ when their log in attempt fails.

Table of contents

Cause

Typically, this error message is seen by those staff who do not have Instructor access to a module in Blackboard Learn.

Solution

To resolve this issue, contact Blackboard Helpdesk via e-mail at blackboardhelpdesk@ulster.ac.uk or by calling 028 903 68686. We will create a development area for you in Blackboard Learn. You will then be able to log in to Panopto.