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If you still can not see your course in Blackboard course view, you may need assigned to the module. You can use module manager to get access to a module, if you are still having problems contact the module coordinator.

Setting up your module in Module Manager

😌 Getting support

Getting support from Digital Services

Digital Services support the technical infrastructure for online learning and provides technical support and training.

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Info

When contacting Digital Services, remember to state

  • your B-number (e.g. B00123456),

  • personal and [if available] ulster email addresses (e.g. jjsmith2011@gmail.com and smith-j3@ulster.ac.uk),

  • description of the problem

  • screenshots (on a PC use PrintScreen and on a Mac Cmd + Shift + 5)

Contacting the Blackboard helpdesk

Contact the Blackboard helpdesk if you are having issues with setting up or accessing assignments or learning materials etc. within the Blackboard learning environment.

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