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😖 I can’t log in to Blackboard
Account conflicts - using other Microsoft accounts
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Please note that we recommend signing out of any personal, or workplace Office/Office 365 accounts before signing in to Blackboard Learn. |
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🧐 I can’t see any of my courses
Make sure you are in Courses view in Blackboard.
Once you are logged into Blackboard you are automatically taken to Activity stream, click on Courses in the left hand menu.
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If your course is blank, you can easily copy content from your Blackboard Original modules.
😩 My Module is empty- where’s my content gone?
As Blackboard is being upgraded to Blackboard Ultra, academic year 24/25 modules will be automatically assigned a Blackboard Ultra Module template, you can only migrate content from other Ultra modules, otherwise your course will be assigned a blank Ultra module template.
Don’t panic, you can
😌 Getting support
Getting support from Digital Services
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